ROOT.SH OR ACFSROOT INSTALL, FAILS: ACFS-9109: SLES11 SP3

APPLIES TO:

Oracle Database – Enterprise Edition – Version 11.2.0.4 to 11.2.0.4 [Release 11.2]
Linux x86-64

SYMPTOMS

Grid Infrastructure (11.2.0.4) Clusterware installation on SLES 11 SP3 is failing during the root.sh execution as follows:

2014-03-06 19:34:00: Running as user oracle: /app/11.2.0/grid/bin/cluutil -ckpt -oraclebase /app/oracle -chkckpt -name
ROOTCRS_ACFSINST -status
2014-03-06 19:34:00: s_run_as_user2: Running /bin/su oracle -c ‘ /app/11.2.0/grid/bin/cluutil -ckpt -oraclebase /app/o
racle -chkckpt -name ROOTCRS_ACFSINST -status ‘
2014-03-06 19:34:01: Removing file /tmp/fileL5FuIy
2014-03-06 19:34:01: Successfully removed file: /tmp/fileL5FuIy
2014-03-06 19:34:01: /bin/su successfully executed

2014-03-06 19:34:01: The ‘ROOTCRS_ACFSINST’ is either in START/FAILED state
2014-03-06 19:34:01: Executing ‘/app/11.2.0/grid/bin/acfsroot install’
2014-03-06 19:34:01: Executing cmd: /app/11.2.0/grid/bin/acfsroot install
2014-03-06 19:34:02: Command output:
> ACFS-9300: ADVM/ACFS distribution files found.
> ACFS-9312: Existing ADVM/ACFS installation detected.
> ACFS-9314: Removing previous ADVM/ACFS installation.
> ACFS-9315: Previous ADVM/ACFS components successfully removed.
> ACFS-9307: Installing requested ADVM/ACFS software.
> ACFS-9308: Loading installed ADVM/ACFS drivers.
> ACFS-9321: Creating udev for ADVM/ACFS.
> ACFS-9323: Creating module dependencies – this may take some time.
> ACFS-9154: Loading ‘oracleoks.ko’ driver.
> FATAL: Error inserting oracleoks (/lib/modules/3.0.76-0.11-default/extra/usm/oracleoks.ko): Invalid module format
> ACFS-9109: oracleoks.ko driver failed to load.
> ACFS-9428: Message 9428 not found; product=usm; facility=acfs
>
> ACFS-9310: ADVM/ACFS installation failed.
>End Command output
2014-03-06 19:34:02: /app/11.2.0/grid/bin/acfsroot install … failed

CAUSE

Patches required to enable ACFS 11.2.0.4 on SLES 11 SP3 were not present as described in the following document:

• ACFS Support On OS Platforms (Certification Matrix). (Doc ID 1369107.1)

SOLUTION

Apply the following required patches  on the Grid Infrastructure Oracle Home 11.2.0.4.0:

• Patch: 17428148 [ACFS DRIVER CANNOT INSTALL ON SLES11 SP2: 3.0.80-0.7-DEFAULT ]

• Patch: 17475946 [ROOT.SH OR ACFSROOT INSTALL, FAILS: ACFS-9109: SLES11 SP3 ]

• Patch: 18143006 [ACFS-9303: NO INSTALLATION FILES FOUND FOR OS KERNEL VERSION 3.0.101-0.8-DEFAULT ]